He also suggested to check if your Outlook needs to be updated. Under both When Outlook is Online and When Outlook is Offline, click to clear the check box for Include this group in Send/Receive (F9) ![]() Under Group Name, click the old group nameĦ. Under Send/Receive Group Name, type the new group name, and then click OKĥ. Under Group Name, click the group and click CopyĤ. Click Send/Receive under the Send and Receive sectionģ. He suggested to create a new Send/Receive group in Outlook by following steps:Ģ. Check your Blocked senders and Safe senders listsįor more details, please check the article by clicking the link below:įor Outlook, your can follow the steps that Jay Sun MSFT posted in a community forum that helped 24 people. Check your inbox filter and sort settingsĥ. I'm not sure if you've already done the troubleshooting steps below. ![]() We can only offer advice based on our knowledge and resources available from Microsoft. Just to set your expectations, this is a public forum and we do not work for Microsoft nor have access to any user accounts. I'm sorry to hear that you're not receiving emails.
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